Illinois Sports Hall of Fame Tumbler

If you are not satisfied with your purchase for any reason, you can return the product within 30 days of purchase. We will ask that you return the unworn and unused item to the address that the product was shipped from. You can choose to exchange the product, return it for store credit, or get a refund to your original payment method. Please note that returned products must be unworn, in the original packaging, and with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.

Please note that there are exceptions to our return policy stated below:
– Discounted items from a final sale cannot be returned for a refund nor exchanged
– worn or used products cannot be returned for a refund nor exchanged
– Equal exchanges can also be made with no refund for wrong size or item
- Customized items must be proofed by you before completing your order. Once you have agreed to the proof the item will be non-refundable and the item will be not be eligible for a return.

To return a purchased item, follow the steps below:
1. Email us with your order number and state which items you would like to return. 
2. Make sure the items you’re returning do not have any visible signs of use and have the original tags on.
3. Package the products into their original packaging.
4. Bring your package to the post.

We will need 14 days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days depending on your bank.